Claims
FNOL: Claims Management
Note: FNOL, Inspections and Damage Recognition services are closely integrated with Vehicle Management service. You have to create a vehicle first to register a claim.
Available accident types list
GET https://insp.telematicssdk.com/api/v1/accident_types
Authorization: Required with Token
Headers
{
"Result": {
"AccidentTypes": [
{
"Label": "string", // Accident type's human label
"Key": "string" // Accident type's enum
}
]
}
}Create a Claim
POST https://insp.telematicssdk.com/api/v1/claims
Authorization: Required with Token Content Type: application/json
Headers
{
"Result": {
"Claim": {
"Id": 0,
"Paint": "solid",
"ClaimDateTime": "2020-10-20T14:50:13.153Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string",
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string",
"VehicleModel": "string",
"VehicleLicenseplateno": "string",
"CarToken": "string",
"CarTowing": true,
"CarDrivable": true,
"CreatedAt": "2020-10-20T14:50:13.153Z",
"UpdatedAt": "2020-10-20T14:50:13.153Z",
"DriverName": "string",
"InvolvedComments": "string",
"Locations": "string",
"State": "draft",
"CanEdit": true,
"Screens": [],
"Quotes": [],
"DamageReports": []
}
}
}{
"Claim": {
"AccidentType": "string", // Required. Available values : road_accident, vandalism, fire_damage, glass_damage, cataclysm, animals, hijacking, other | see /api/v1/accident_types
"Paint": "solid", // Required. Available values : solid, metallic, pearl
"ClaimDateTime": "2020-10-20T14:42:05.308Z",
"Description": "string", // Claim Description (what happened)
"Lat": "string", // Claim Location
"Lng": "string", // Claim Location
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string", // Involved Party
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string", // Required
"VehicleModel": "string", // Required
"CarToken": "string", // Required
"VehicleLicenseplateno": "string",
"Source": "string", // Available values : mobile_app, data_hub,
"CarTowing": "boolean", // Yes/No
"CarDriveable": "boolean", // Yes/No
"InvolvedComments": "string", // Info about involved drivers
"Locations": "string", // Address
"CreatedLat": "string", // Current device location
"CreatedLng": "string" // Current device location
}Update a Claim
PUT https://insp.telematicssdk.com/api/v1/claims
Authorization: Required with Token Content-Type: application/json Important: You can update claim only if it's state is Draft, Pending or Processing.
Headers
{
"Result": {
"Claim": {
"Id": 0,
"Paint": "solid",
"ClaimDateTime": "2020-10-20T14:50:13.153Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string",
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string",
"VehicleModel": "string",
"VehicleLicenseplateno": "string",
"CarToken": "string",
"CarTowing": true,
"CarDrivable": true,
"CreatedAt": "2020-10-20T14:50:13.153Z",
"UpdatedAt": "2020-10-20T14:50:13.153Z",
"DriverName": "string",
"InvolvedComments": "string",
"Locations": "string",
"State": "draft",
"CanEdit": true,
"Screens": [],
"Quotes": [],
"DamageReports": []
}
}
}{
"Claim": {
"AccidentType": "string", // Required. Find available values via /api/v1/accident_types
"Paint": "solid", // Required. Available values : solid, metallic, pearl
"ClaimDateTime": "2020-10-20T14:42:05.308Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string", // you can get it via https://docs.telematicssdk.com/platform-features/back-end-as-a-service/management
"DriverLastName": "string", / you can get it via https://docs.telematicssdk.com/platform-features/back-end-as-a-service/management
"DriverPhone": "string", // you can get it via https://docs.telematicssdk.com/platform-features/back-end-as-a-service/management
"DriverLicenseNo": "string",
"InvolvedFirstName": "string", // Involved parties in the accident
"InvolvedLastName": "string", // Involved parties in the accident
"InvolvedLicenseNo": "string", // Involved parties in the accident
"InvolvedVehicleLicenseplateno": "string", // Involved parties in the accident
"VehicleMake": "string", // Required // https://docs.telematicssdk.com/platform-features/car-service/directories
"VehicleModel": "string", // Required // https://docs.telematicssdk.com/platform-features/car-service/directories
"VehicleLicenseplateno": "string"
}Update Claim's State
PUT https://insp.telematicssdk.com/api/v1/claims/:id/change_state
Authorization: Required with Token Important! Follow the statuses workflow Content Type: application/json
Path Parameters
Headers
{
"Result": {
"Claim": {
"Id": 0,
"Paint": "solid",
"ClaimDateTime": "2020-10-20T14:50:13.153Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string",
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string",
"VehicleModel": "string",
"VehicleLicenseplateno": "string",
"CarToken": "string",
"CarTowing": true,
"CarDrivable": true,
"CreatedAt": "2020-10-20T14:50:13.153Z",
"UpdatedAt": "2020-10-20T14:50:13.153Z",
"DriverName": "string",
"InvolvedComments": "string",
"Locations": "string",
"State": "draft",
"CanEdit": true,
"Screens": [],
"Quotes": [],
"DamageReports": []
}
}
}{
"Claim": {
"state": "string" // required see states's flow (https://docs.telematicssdk.com/platform-features/fnol-inspections-and-damage-recognition/how-it-works#statuses-workflow)
}Show a Claim
GET https://insp.telematicssdk.com/api/v1/claims/:id
Authorization: Required with Token
Path Parameters
Headers
{
"Result": {
"Claim": {
"Id": 0,
"Paint": "solid",
"ClaimDateTime": "2020-10-20T14:50:13.153Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string",
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string",
"VehicleModel": "string",
"VehicleLicenseplateno": "string",
"CarToken": "string",
"CarTowing": true,
"CarDrivable": true,
"CreatedAt": "2020-10-20T14:50:13.153Z",
"UpdatedAt": "2020-10-20T14:50:13.153Z",
"DriverName": "string",
"InvolvedComments": "string",
"Locations": "string",
"State": "draft",
"CanEdit": true,
"CreatedLat": "string",
"CreatedLng": "string",
"Screens": [],
"Quotes": [],
"DamageReports": []
}
}
}Show user's Claims
GET https://insp.telematicssdk.com/api/v1/claims/
Authorization: Required with Token
Headers
{
"Result": {
"Claims": [
{
"Id": 0,
"Paint": "solid",
"ClaimDateTime": "2020-10-20T14:50:13.153Z",
"Description": "string",
"Lat": "string",
"Lng": "string",
"DriverFirstName": "string",
"DriverLastName": "string",
"DriverPhone": "string",
"DriverLicenseNo": "string",
"InvolvedFirstName": "string",
"InvolvedLastName": "string",
"InvolvedLicenseNo": "string",
"InvolvedVehicleLicenseplateno": "string",
"VehicleMake": "string",
"VehicleModel": "string",
"VehicleLicenseplateno": "string",
"CarToken": "string",
"CarTowing": true,
"CarDrivable": true,
"CreatedAt": "2020-10-20T14:50:13.153Z",
"UpdatedAt": "2020-10-20T14:50:13.153Z",
"DriverName": "string",
"InvolvedComments": "string",
"Locations": "string",
"State": "draft",
"CanEdit": true,
"Screens": [],
"Quotes": [],
"DamageReports": []
}
]
}
}Delete a Claim
DELETE https://insp.telematicssdk.com/api/v1/claims/:id
Authorization: Required with Token
Path Parameters
Headers
Get the closest to claim trips
GET https://insp.telematicssdk.com/api/v1/claims/:id/closest_trips
Authorization: Required with Token
Path Parameters
Headers
{
"Result": {
"trip": {
"Id": 0,
"TrackToken": "string",
"AddressFinish": "string",
"AddressStart": "string",
"AverageSpeed": 0,
"DeviceToken": "string",
"MaxSpeed": 0,
"OverSpeedMileage": 0,
"MidOverSpeedMileage": 0,
"HighOverSpeedMileage": 0,
"Rating100": 0,
"RichTrackid": 0,
"PhoneUsage": 0,
"StartDate": "string",
"EndDate": "string",
"VehicleToken": "string",
"StartDateNoTz": "string",
"EndDateNoTz": "string"
},
"all_trips_ids": [ // List all customer trips ids
{
"TrackToken": "string"
}
],
"index": 0 // Index this closest trip in the array "all_trips_ids"
}
}Last updated