# FAQ

## How to get instance ID and Instance Key?

To get Instance ID and Instance Key, please proceed to your Datahub account -> Management -> Level "User group" -> User service credentials

:point\_right: [Read more how to get credentials](https://docs.userdatahub.com/management/credentials)

## Can I start the integration without account in DataHub?

You need datahub account to obtain credentials that are required for the integrations such as `Instance ID`, `Instance Key` as well as `Admin API credentials` to have advanced access to API services.

## How can I customise push-notification messages on Android?

It is easy, just follow the instructions:

* :point\_right: [Android push-notifications](https://docs.telematicssdk.com/sdk-installation/android-sdk-installation/configure-sdk-variables-for-notifications)
* :point\_right: [Android low battery mode](https://docs.telematicssdk.com/sdk-installation/android-sdk-installation/new-permissions-wizard-since-2.2.225-version#battery-optimization-permission-screen)

## Can I customise the permissions Wizard?

We provide fully customised wizards both for iOS and Android. Please find how to do that below:

* :point\_right: [Wizard customisation for Android App](https://docs.telematicssdk.com/sdk-installation/android-sdk-installation/new-permissions-wizard-since-2.2.225-version)
* :point\_right: [Wizard customisation for iOS App](https://docs.telematicssdk.com/sdk-installation/ios-sdk-intallation/ios-13-permissions-wizard)

## How to get statistics and scores?

* :point\_right:[Check **API Authorization rules** firstly to choose the correct **Authorization type**](https://docs.telematicssdk.com/back-end-to-back-end-integration/authentication)
* :point\_right:[Check this **comparison page** to choose the correct statistics methods according to your goals](https://docs.telematicssdk.com/back-end-to-back-end-integration/user-statistics-1)
* :point\_right:[If you'd like to get user's statistics to **moblie app** for a **single user**](https://docs.telematicssdk.com/back-end-to-back-end-integration/user-statistics-1/individual-statistics-and-scorings)
* :point\_right:[If you'd like to get statistics to your **back-end** services for a **single user or for all users** within single user group](https://docs.telematicssdk.com/back-end-to-back-end-integration/user-statistics-1/accumulated-statistics-and-scorings)
* :point\_right:[If you'd like to get statistics to your **back-end** services for a **single user group**](https://docs.telematicssdk.com/back-end-to-back-end-integration/user-statistics-1/consolidated-scorings-and-statistics)

## How to get all historical statistics and scores?

You need just to set up for example 2000 year in **startDate.** You can also pass registration date instead.<br>


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